Shipping, Order & Delivery T&Cs
| SERVICES | Cost | Estimated Delivery |
| Standard Shipping | $9.95 | 2-7 Days |
| Standing Shipping on orders over $60 | FREE | 2-7 Days |
| Express Shipping | $16.95 | 1-3 Days |
| Express Shipping on orders over $90 | FREE | 1-3 Days |
| Home Delivery within 24hrs | $30 | 24 Hrs |
| Home Delivery within 24hrs on orders over $120 | FREE | 24 Hrs |
Standard Shipping
All online orders over $60 receives FREE standard shipping within Australia.
Orders under $60 will have a flat fee of $9.95 for standard shipping.
Your Order will be processed and dispatched within approximately 1-5 hrs of order placed. However, in the event that there are any problems with your order, we will contact you via phone and/or email.
You will receive an email from us once your order has been dispatched.
Express shipping
All online orders over $90 receives a free express shipping within Australia. Orders under $90 will have a flat fee of $16.95 for express shipping. Express shipping is the fastest shipping option offered by us.
Your order will be processed and dispatched within approximately
1-5hrs.
However, in the event that there are any problems with your order, we will contact you via phone and/or your order has been dispatched.
Home Delivery Within 24HRS
Our Home Delivery Service within 24hrs of order placed is available to more than 480 postcodes in Victoria, Australia. It is within the 30km Radius of Melbourne CBD and Tarneit.
All orders over $120 will receive FREE Home Delivery service and all orders under $120 will have a flat fee of $30.
Our Delivery service runs between 7am – 11pm, Monday to Sunday, and 8am – 3pm on Public Holidays.
Your order will be processed and dispatched within 3hrs of order placed.
Simply check your eligibility at checkout or on our top left corner of our Home Page.
This service is our fastest service we offer. If your location has not been listed, please contact us on
(+61) 424 172 213
OR
How our Home Delivery Service work?
Once your order has left us to deliver to you by our delivery driver, you will receive a SMS with an estimated time of delivery.
Your order will be delivered to your doorstep within 24hrs.
If you do not receive a SMS or update on the order,
Please contact us on:
(+61) 424 172 213
OR
If you are not home during this time, we will return the parcel back to us and you will have to pay the fee of re-delivery.
Tracking Your Order
Once your order has been processed and dispatched, you will receive an email from us and/or courier with your tracking number.
Please make sure you provide us the right email address and details such as your address and name.
If it is a business order, please provide the name of the business.
If you do not receive an email after the estimated dispatch time,
Please contact us on:
(+61) 424 172 213
OR
If you wish to track the delivery of your order, you can log into SENDLE website as below and enter your SENDLE reference number to find out exactly where your order is.
https://try.sendle.com/en-au/tracking